Are your Cleaning Methods Safe?
Yes, all products we use are completely safe to use on your carpet, upholstery and hard floors and will not harm Pets or Children in any way.
Will Cleaning my carpets make them become dirty more quickly?
No, not if you use us! This can happen when carpets are cleaned using low powered machines such as the ones you can hire which leave residue in the carpet. Our deep clean system removes all dirt residue and will prolong the life of your carpets.
What should I do if I spill something?
DO NOT USE OFF THE SHELF CARPET CLEANING PRODUCTS. Most of these are very highly concentrated and will leave a sticky residue in your carpet and attract more dirt. A lot of these products also have chemicals in which can bleach your carpets. Instead use a small sprinkling of washing powder in a bowl of hot water and pat the affected area. If you need to rub very gently. If this does not work give us a call.
What Carpet Cleaning method do you use?
We use a hot water injection system (often referred to as steam cleaning). Hot water and cleaning products are pumped into the carpet at high pressure and then removed along with the dirt using a high powered vacuum. We do not just clean the surfaces of your carpets, we thoroughly clean from top to bottom.
How long does it take for the carpets to dry once they have been cleaned?
Your carpets will be left very slightly damp and will usually be dry within a couple of hours.
Are you insured?
Yes, we are fully insured to cover for any damages that may occur. This has never happened yet!
What hours do you work?
We work to fit in with our customers. If you need an evening or weekend appointment just call and we will accommodate you.
What payment methods do you accept?
We accept cash, cheque or bank transfer.